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  • White House Building, adjacent the EJS Ministerial Complex, Congo Town, Monrovia — Liberia

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A few of the things people ask most. If your question isn't covered, send us a message above.

How quickly will I hear back?+

Our team responds to every message within one business day, Monday through Friday. Urgent donation or payout issues are prioritized.

I have a question about a specific donation or campaign.+

Please include the campaign link or transaction reference in your message so we can look it up quickly. If you're the campaign organizer, send the email associated with your Fundraizer account.

My donation didn't go through — what should I do?+

First, check your email and bank or mobile-money statement to confirm whether the charge actually completed; sometimes the receipt is delayed even when the donation went through. If you were charged but don't see the donation reflected on the campaign, message us with the date, amount, payment method, and the campaign link. We'll trace the transaction with our payment provider and either confirm it, retry it, or refund you within three to five business days.

Where can I learn how Fundraizer works before contacting you?+

Visit our How It Works page for a full walk-through.

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